FAQ


FAQ

Please see a list of our frequently asked questions and clinic updates!

Hours and Location

Hours:

Monday through Friday: 8:30 a.m. to 5:30 p.m.
Saturday: 8:00 a.m. to 12:00 p.m.

Location:

We are located 2 miles south of Fearrington Village, off of 15-501. Our address is 58 East Cotton Rd. This is directly across 15-501 from Hamlet Chapel Rd. If you are driving north from Pittsboro, East Cotton Road is the first major road to the right after Allen and Sons BBQ. If heading south from Chapel Hill, East Cotton Road is the first road on the left after crossing the small bridge and climbing a long hill.

When are surgeries performed and what is our protocol?

Surgeries are performed Monday through Friday. All surgeries are same day procedures that are done during our morning hours. All surgery patients arrive at 8:30 in the morning and will be available for pick up after 2:30 in the afternoon. Dental procedures are discharged with the doctor later in the afternoon. All surgery patients are asked that the day before procedure is done, no food after 10 p.m. as well as no breakfast, water is ok to have. We will provide lunch to your pet after they are fully recovered from anesthesia.

How old does my puppy or kitten need to be before he or she is spayed or neutered?

For kittens our recommendations is waiting until your kitten is at least 3 – 4 months old, or at least weighs 4 pounds. For large breed dogs we highly recommend waiting until they are 9 – 12 months old. For small breed dogs they can be altered around 4 – 6 months. Our doctors’ like to try and spay pets prior to their first heat cycle. This is to help reduce their risk of developing mammary tumors. If your female pet goes into their heat cycle our doctors’ require surgery to be held off until two months after.

Why does my indoor only cat need to see the vet?

Cats are excellent at doing many things, but they are best at hiding signs of illness from their people. They know through instinct that if they show that they are not well, they may be prey for someone soon. This makes it hard to tell what is really going on with your feline. Recently an indoor-only cat came in for her physical exam. The owner was not aware of any problems with her cat, as she was eating well, drinking well, not having behavior problems or litterbox issues. A comprehensive physical exam revealed that this kitty had a heart murmur, dental disease and high thyroid levels. With accurate diagnostics and treatment, this cat will continue to thrive and live for many, many years. If your cat has not been seen by a veterinarian in the past year, please call today to schedule an appointment.

Heart disease and dental disease can go hand in hand. The tartar on the teeth is made of plaque, which is made of bacteria. The gums and gingiva are inflamed, leading to bleeding. This bleeding is a path for the oral bacteria to go into the blood stream and eventually travel to the heart. The bacteria infect the heart valves (called endocarditis) and can cause heart murmurs. This is why continuing vigilant oral care is very important, especially to our older pets.

What are the benefits of having my pet spayed or neutered?

Spaying or neutering your pets can greatly reduce their risk of developing many types of cancer later in life. For females this also helps prevent the chances of your pet developing a uterine infection called pyometra, which can be life threatening if not treated properly. Spaying and neutering can also help reduce unwanted behaviors. Aside from the health benefits of spaying and neutering your pets, you are also preventing unwanted litters and helping by not adding more animals to the community that are unable to find the proper home.

Why should I microchip my pet?

Is your pet microchipped? If not - it's something everyone should seriously consider doing for their pet. When Ingrid moved here almost two years ago from New Hampshire, her cat Puppy ran away and was missing for a year. She then one night got a call from someone who had trapped him, brought him to a vet where they scanned him, and was able to get her information to bring him back home to her! If he hadn't been microchipped - who knows where he would have ended up. It's a quick poke in their scruff, the microchip itself is smaller than a grain of rice, and off you go! It's worth the one time fee to make sure your pet will always be linked to your name and phone number - you never know if or how your pet may go missing. Call if you have any questions about microchipping or if you want to set up a time to get your pet in for this painless and quick procedure!

 

Do we accept vouchers?

Yes, we do accept vouchers from the following: CARE, Chatham County Animal Shelter, and Operation CatNip. These vouchers are issued through the groups who provide you with the voucher. They are not given through our clinic, you will have to contact these organization to receive the voucher. Our clinic are 1 of 3 clinics that accept these vouchers.

How do I know if my pet needs a dental?

There are different signs to watch for in knowing if your pet needs a dental or not. There are also lots of preventative care products that are available at our clinic designed to help prevent dental disease and used for maintenance in keeping those teeth nice and clean. Bad breath, inflamed gums, loose teeth, lots of drooling, pawing at the face, as well as visible signs of plaque and tarter build up are all red flags that your pet may need a dental. We are happy to get your pet in for an exam of the mouth to see if your pet is in fact in need of a dental cleaning. At the time of this visit we can provide you with a dental estimate. We do offer 10% off dental procedures that are done within 30 days of receiving a dental estimate.

What is Laser Therapy and is my pet a good candidate for this treatment?

Laser therapy is a painless treatment that increases circulation, drawing water, oxygen, and nutrients to the damaged area. This creates an optimal healing environment that reduces inflammation, swelling, muscle spasms, stiffness, pain and increases range of motion. We offer single laser treatments, as well as laser packages where you receive 8 treatments. Treatments are done without sedation and are quick and painless. Laser therapy is done by a technician and takes less than 20 minutes. Laser therapy can treat but not limited to the following; joint pain, muscle strains, burns, tendinopathies, chronic wounds, rehabilitation, surgical recovery and much more. Check out their website below for more information about the amazing benefits of the K-Laser.
www.k-laser.com

Hope Crossing Animal Hospital

58 E. Cotton Rd.

Pittsboro, NC 27312


For general information, questions, appointment requests, call us at:

Phone: (919) 542-1975 Fax: (919) 542-1301 Email us at: [email protected]


We refer our after hours emergencies to several local 24 hour facilities. These include: Veterinary Specialty Hospital
(919) 233-4911 NCSU College of Veterinary Medicine
(919) 513-6500 Triangle Veterinary Referral Hospital
(912) 489-0615 Animal Emergency Clinic of Cary
(919) 462-8989


Monday 8:30am - 5:30pm

Tuesday 8:30am - 5:30pm

Wednesday 8:30am - 5:30pm

Thursday 8:30am - 5:30pm

Friday 8:30am - 5:30pm

Saturday 8:00am - 12:00pm

Sunday Closed